What is a DCA, and how do I know if I had one?
The Financial Conduct Authority’s (FCA) car finance redress proposals cite discretionary commission arrangements (DCAs) as the mechanism most responsible for car finance mis-selling in the UK, stating that out of an estimated 14.2 million agreements taken out between 6 April 2007 and 1 November 2024 on which compensation is due, 11.4 million of them involved a DCA.